Everything You Need to Know
How do I find my perfect fit?
Our collections are available in sizes 0–12 and are designed to offer a comfortable, flattering fit. If you need additional sizing guidance, please feel free to contact us.
What fabrics are used in Aurelie Aulen collections?
We selected premium fabrics such as silk blends, Tencel™, merino wool, cotton, linen, and other high-quality materials to present comfort, durability, and timeless appeal that appears on clothing. Fabric details is listed on each product page.
What are your shipping options and delivery times?
We offer free shipping on orders over $299 CAD. Orders are typically processed within 1–2 business days, and delivery times vary by destination. Available shipping methods and estimated delivery dates will be displayed at checkout.
What is your return and exchange policy?
Returns and exchanges are accepted within 14 days of delivery for products in their original condition, unworn and with tags attached. For complete details, please visit our Returns Policy page.
How can we help you?
Our team is here to assist with sizing, styling recommendations, order inquiries, and more. Feel free to contact us through our Contact page or email us directly, and we'll be happy to help.